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Privacy policy

Last updated: 04/08/2025 

At Studio Flora, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services. Please read this policy carefully to understand our views and practices regarding your personal information and how we will treat it.

1. Information We Collect

When you interact with our website, we may collect the following types of personal information:

  • Contact information: such as your name, email address, phone number, and postal address.

  • Account information: if you create an account or register for our services.

  • Usage data: details of your visits to our website, including pages viewed, time spent, IP address, and browser type.

  • Communications: any information you provide when contacting us via email, contact forms, or other means.

  • Cookies and tracking data: information collected via cookies and similar technologies as described in our Cookie Policy.

2. How We Use Your Information

We use your personal data to:

  • Provide and manage our interior design, styling, and sourcing services.

  • Respond to your enquiries and communicate with you.

  • Improve our website, services, and customer experience.

  • Send you marketing communications, where you have consented to receive them.

  • Comply with legal obligations.

3. Legal Basis for Processing

We process your personal data based on the following lawful grounds:

  • Your consent, where applicable.

  • Performance of a contract with you.

  • Compliance with legal obligations.

  • Legitimate interests, such as improving our services and website.

4. Sharing Your Information

We will not sell or rent your personal data to third parties. We may share your information with:

  • Trusted service providers who assist us in operating our website and delivering services.

  • Legal or regulatory authorities if required by law.

  • Third parties involved in sourcing products or fulfilling your orders, where necessary.

All third parties are required to protect your data and use it only for the purposes we specify.

5. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to meet any legal, accounting, or reporting requirements.

7. Your Rights

Under applicable data protection laws, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to or restrict our processing of your data.

  • Withdraw consent at any time where processing is based on consent.

  • Receive your data in a portable format.

  • Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at the details below.

8. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information, please see our Cookie Policy [link to cookie policy].

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the date above. Please review it periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Studio Flora
Email:
Phone: +44 
Address: 

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